Privacy Policy

Last updated: October 23, 2024

Privacy Policy

This Privacy Policy describes how Outback Adventure Supplies (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from outbackadventuresupplies.com.au (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, manage your account, and arrange shipping.
  • Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as to send you emails or show you advertisements for products or services.
  • Security and Fraud Prevention: We use your personal information to detect and prevent fraudulent, illegal, or malicious activity.
  • Communicating with You and Service Improvement: We use your personal information to provide customer support and improve our Services.

Cookies

We use Cookies to power and improve our Site and our Services. For more information about the specific Cookies we use, see Shopify's cookie policy.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, including vendors, business and marketing partners, and affiliates, as needed to fulfill contracts, comply with legal obligations, or protect our services and users.

Third Party Websites and Links

Our Site may provide links to third-party websites or platforms. Please review the privacy policies of those sites, as we are not responsible for the security or content on third-party platforms.

Children's Data

The Services are not intended to be used by children. We do not knowingly collect personal information from children under 16.

Security and Retention of Your Information

We use reasonable security measures to protect your personal information but cannot guarantee absolute security. We retain your personal information for as long as needed for business, legal, or compliance purposes.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to withdraw consent or appeal decisions regarding your data.

Complaints

If you have complaints about how we process your personal information, please contact us at orders@outbackadventuresupplies.com.au.

International Users

We may transfer, store, and process your personal information outside your country. If we transfer your data out of Europe, we rely on Standard Contractual Clauses or equivalent legal mechanisms.

Contact

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at orders@outbackadventuresupplies.com.au or by mail at 26 Corymbia Loop, Wauchope, NSW, 2446, Australia.